Sales Support Coordinator

Scott Rice Office Works is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments.

At Scott Rice we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members.

We are seeking a Sales Support Coordinator to expand our current team. Sales Support Coordinators are responsible for supporting sales during the quoting process, managing the order process and assisting project management and accounting throughout the final stages of each order and project. This position reports to the Admin Team Leader.

Essential Functions and Responsibilities:

• Process orders daily, which includes checking coding and making sure all necessary documents has been received and the order has been released by necessary internal departments.
• Assist sales and design during the quoting process with quote entry into the Hedberg system.
• Work with project management to coordinate project schedules before orders are placed as well as if schedule changes need to be made after order placement.
• Facilitate obtaining answers on any questions or clarifications from vendors.
• Process all vendor acknowledgements by checking for any discrepancies between our purchase order and the acknowledgement and coordinate all necessary follow up on any issues identified.
• Verify and approve all internal and external labor invoices in a timely fashion.
• Research order related questions as needed from accounting during the invoicing process.
• Review reports consistently and monitor status of orders.

Experience Desired:

• High School Diploma or GED.
• Customer Service Experience preferred.
• Must be highly organized with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Demonstrate good judgment in investigating facts and solving problems.
• Able to effectively communicate with many different internal departments and outside vendors.
• Proficient in Microsoft Office applications.
• Ability to follow a structured sales process and apply best practices.

Other:

• Reliable transportation to and from the Work/Life Center.
• A successful candidate must pass a drug screening and background check.

Current Openings for Sales Support Coordinator Jobs at Scott Rice